Contact Us

Contact Spinwave Pickleball

Need help? We keep it simple.

Whether you need help choosing a paddle, checking on an order, starting a return, asking about a demo, or building a custom setup, our team is here to help.

General Support

Orders, Website & Product Help

For order questions, paddle recommendations, product availability, shipping updates, and general support.

Main Support:
1-888-629-1915

info@spinwavepickleball.com

Returns

Return Support

For return questions, return instructions, and help with eligible returns.

returns@spinwavepickleball.com

View Return Policy

Custom Builds

Custom Paddle Help

For custom paddle builds, grips, edge guard tape, Hesacore, tungsten weights, and special requests.

customs@spinwavepickleball.com

View Custom Builds

Long Beach Pro Shop

Spinwave at Long Beach Tennis Center

Visit Spinwave Pickleball at Long Beach Tennis Center to shop select gear, ask questions, and demo paddles right near the courts.

Our Long Beach setup gives players a convenient way to browse paddles, check out accessories, and get in-person paddle help before or after playing.

Address:
899 Monroe Blvd
Long Beach, NY 11561

Long Beach Phone:
516-552-0744

Selection at Long Beach may vary. Contact us first if you are looking for a specific paddle or product.

Great Neck Retail Store

Full Retail Store, Demo Hub & Fulfillment Center

Our Great Neck location is a fully operational Spinwave Pickleball retail store where customers can shop paddles, accessories, get paddle recommendations, and check out demo options.

Great Neck also handles online order fulfillment, returns, customer support, and custom paddle build operations.

Address:
Spinwave Pickleball
138a Middle Neck Rd.
Great Neck, NY 11021

Great Neck Phone:
516-232-6000

For returns, please review our return policy before sending anything back.

Good To Know

Two ways to shop Spinwave in person.

Our Great Neck location is a full Spinwave Pickleball retail store, demo hub, fulfillment center, and returns/support location.

Our Long Beach Tennis Center setup gives players another convenient way to shop select paddles, browse accessories, demo gear, and get in-person paddle help right near the courts.

Product selection may vary by location. For specific product availability, demo questions, or order support, contact us before visiting so we can point you in the right direction.

Send Us A Message

We’ll get back to you as soon as we can.

Fill out the form below and include your order number if your message is about an existing order.

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